![]() The following suite of plans is specifically designed for corporate users nonetheless, they also provide ample room for flexibility based on the size of your business. With this plan, you can manage up to three work-related devices from anywhere. The commercial-oriented Remote Access Plan which costs $24.90 per month, is a good way to start if you require more advanced options. Despite being a basic plan, you can connect to an infinite number of non-work devices with this. In case you are interested in exploring the features of TeamViewer, you can begin with the free plan for personal use. With such cost flexibility, as well as the insight into their features and disadvantages, it’s helpful to compare this data against remote software like TeamViewer and RemotePC. Support professionals can capture sound from guest devices to expedite troubleshooting.Īn excellent quality that both TeamViewer and ConnectWise Control have is their wide variety of pricing options. ![]() Lastly, TeamViewer supports numerous IoT and network devices, allowing for simplified management and monitoring of any devices sharing the network. Simply use the “File Transfer” setting, and establish a connection by following the prompts. TeamViewer’s UI also offers users easy and efficient file transference between devices. TeamViewer also permits multiple users (like tech support professionals) to simultaneously log in to a single remote desktop session - which ensures expedited resolution even when dealing with the more complicated tech issues. ![]() In other words, TeamViewer makes it easy for users to access a remote computer/device, regardless of the OS they’re using to remotely connect. One such advantage is TeamViewer’s streamlined cross-platform accessibility. However, TeamViewer also provides many additional features that really help it stand out from the competition. The Key Features Of TeamViewerĪt its most fundamental level, TeamViewer gives users easy-to-use remote access and screen sharing tools. This option is exceptional for training, meeting hosting, and numerous tech support processes. This is because CWC’s Support license allows for unlimited attendees.Īdditionally, everyone in attendance has the ability to record the session, screenshot the presenting screen, and engage via voice or built-in chat options. Users can see the real power of ConnectWise Control’s Support version when creating remote meetings. The Support license comes at a higher cost than an Access license, and only those with dedicated tech support teams should invest in it. The Support license means users (like IT support specialists) can offer all of the same services as the Access plan, with the addition of live (voice-chat included) remote tech support. Such routine tech administration situations include uploading files to more than one machine at a time, and performing software updates.ĬonnectWise Control lets technicians execute remote troubleshooting for remote machines. And even though it lacks remote tech support features, the Access plan is usable during routine tech support tasks involving most (if not all) machines. The Access options allow unlimited users to connect with your remote devices - making it an excellent work-from-home solution. While TeamViewer’s full-featured version is most ideal for large-scale organizations, they provide a free (non-commercial-use-only) version that limits features but still provides an excellent and effective remote access experience.ĬonnectWise Control offers two products to choose from: Access and Support. ![]() This remote access interface provides an intuitive and modern experience unlike many of the competitors we’ve experimented with. One reason is its compatibility with all major OS and mobile platforms (macOS, Windows, Linux, Android, iOS, and even Chrome OS).Īnother exciting element of TeamViewer is its UI design. In just a moment, our ConnectWise Control review will delve into these features, and compare their pros and cons against its competitor, TeamViewer.Įnterprise, corporate and tech support-fueled organizations adore TeamViewer - and for many reasons. Though ConnectWise Control seems costly in comparison to some of its competitors, its expansive variety of features makes it one of the most advanced remote access solutions currently available. Thus, CWC provides users with both remote desktop access and tech support functionality. The remote desktop platform known as ConnectWise Control was developed with IT teams and enterprises in mind. This article looks at the differences between ConnectWise Control and TeamViewer to help you select the right one for your situation. Many remote access tools are on the market with different features that appeal to various audiences. ![]() Remote access software is an essential solution for individuals or organizations who need to manage and access remotely located computers. ![]()
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